Shipping
We are so excited to get your order to you!
Please note the following:
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Standard delivery within SA is R99
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All orders are shipped out ( weekdays) within 48hrs of order confirmation.
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Estimated delivery time: Regional 2-3 working days. Outlying areas 3-5 working days
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FREE SHIPPING ON ORDERS OVER R1500!
Returns
Please email candice@taylalily.com for all return or exchange queries within 7 days of receiving the item.
- Please specify your reason for an exchange or return.
- Include your bank details should you want a refund
- Send the item back to us using the original packaging.
- Garments must be in their original, unused and unworn condition to qualify for a refund or exchange.
- No exchange or refund will be granted if the garment has been worn or altered in anyway.
- Please Note: As we are a smaller, independent business we currently don’t offer free returns.
- Sale items are final and cannot be returned or exchanged.
Sale & Cands Closet Items are Final & Cannot be Returned or Exchanged. Sample or sales items are non returnable.
Tayla Lily is not responsible for damages resulting in wear& tear or incorrect washing of a garment. (Please see the Wash Care guidelines)
Need Help?
Contact us at candice@taylalily.com for questions related to refunds and returns.